Services

IT Support:

Business Process Transformation, Feasibility Studies and Proof of Concepts

The establishment of a trusted-advisor relationship is a very important component of any consulting operation. With the fast changing landscape in the Telecom and Utility industries, today’s Telecommunication Service Providers (TSPs) and Utility Solution Providers (USPs) especially bank on such relationships when dealing with large Business Transformation projects. 

At INCA, this relationship involves providing consulting services around business process analysis and optimization as well as organizational restructuring. Typically these consulting services are a precursor to the implementation of the Operational Support and Business Support Systems and solutions. INCA's consulting services provide consulting for Telecom Service Providers, System Integrators, and independent software vendors on NGN and NGOSS using eTOM and other TMF recommendations.

Typical engagements include:

• Business process transformation
• Data assessments and recommendations
• Gap analysis and eTOM assessments
• OSS/BSS product analysis and recommendations
• Feasibility studies and proof of concepts
• Training & certification

Multi Vendor Product Implementation, Customization and Operation Support

By being constantly aligned to the overall industry picture and anticipating the emerging customer needs, INCA has been successfully meeting the solution implementation needs of the customers. We refer to our higher value, lower risk approach as “smart integration” with customization and product implementation. Using our RAPID methodology shown in the figure below, we are helping utilities and telecom operators to effectively automate and manage their business processes and establish the flexible infrastructure that is crucial in today’s dynamic market. 

With our knowledge of leading industry products, proven domain expertise and a sound delivery model, INCA's implementation services empower customers to have a sure shot at success in their projects irrespective of the complexities and technologies involved. Our solution implementation services allow customers to focus on shrinking service rollout schedules, reducing risk, maximizing 'asset utilization', giving them ability to create, launch & bill for new & innovative solutions.

INCA works closely with Telecom Infrastructure vendors, independent software vendors and platform vendors in delivering its solution implementation services to the Telecommunication Service Providers.

End to End Software Product Development

Indo soft  technology services provide end-to-end product and solution development services to software vendors and IT organizations. We offer technology services in the areas of:

• Product planning
• Design and architecture
• Development
• Documentation
• Maintenance